Privacy Policy

BENSIM STORE PRIVACY POLICY

1. OVERVIEW

This Privacy Policy explains how BENSIM STORE ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bensim.store (the "Site"). It also describes your rights regarding your personal information and how you can exercise them.

By using our Site and services, you consent to the collection and use of your information in accordance with this policy. If you do not agree, please refrain from using our services.

2. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or business operations. Any updates will be posted on this page with the revised "Last Updated" date. Your continued use of our Site after changes to this Privacy Policy signifies acceptance of those changes.

3. INFORMATION WE COLLECT

We collect different types of personal information based on how you interact with our Site, including:

A. Information You Provide Directly

  • Contact details: Name, email address, phone number, billing and shipping address.

  • Order details: Products purchased, payment information (processed securely by third-party providers), and transaction history.

  • Account information: Username, password, and account preferences.

  • Customer support details: Information shared when contacting us for assistance.

B. Information Collected Automatically

We automatically collect certain information about your interactions with our Site, including:

  • Device & browsing data: IP address, browser type, operating system, referral URLs, pages viewed, and visit duration.

  • Cookies & tracking technologies: We use cookies and similar tools to enhance user experience, track Site performance, and improve our services. For more information, see our Cookies Policy.

C. Information from Third Parties

We may receive additional personal information from:

  • Service providers (e.g., Shopify, payment processors, fulfillment partners).

  • Marketing partners to enhance advertising effectiveness.

  • Publicly available sources for fraud prevention and verification purposes.

4. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

A. To Provide Our Services

  • Processing and fulfilling orders.

  • Managing your account and preferences.

  • Handling returns, refunds, and customer support requests.

B. For Marketing and Personalization

  • Sending promotional emails, SMS, or push notifications (you can opt out at any time).

  • Tailoring advertisements based on browsing history and preferences.

C. For Security and Compliance

  • Fraud prevention, risk assessment, and ensuring the security of our Site.

  • Complying with legal obligations, tax reporting, and law enforcement requests.

5. SHARING YOUR INFORMATION

We do not sell your personal information. However, we may share it in certain circumstances:

  • With trusted service providers (e.g., Shopify, payment processors, fulfillment partners) to operate our business.

  • With legal authorities when required to comply with regulations.

  • In business transactions (e.g., mergers, acquisitions, or asset sales).

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and tracking technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences via your browser settings. For more details, please visit our Cookies Policy.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights regarding your personal information, including:

  • Access & Correction: You can request access to or correction of your personal information.

  • Deletion: You can request that we delete your data, subject to legal obligations.

  • Opt-Out: You can opt out of targeted advertising and marketing emails.

  • Data Portability: In some cases, you can request a copy of your personal data.

To exercise these rights, please contact us at bensimstore@gmail.com.

8. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

9. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their terms before providing personal information.

10. SECURITY MEASURES

We implement reasonable security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. If you believe your account has been compromised, please contact us immediately.

11. CHILDREN'S PRIVACY

Our Site is not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action.

12. CONTACT US

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: info.bensimstore@gmail.com